Go down to the Coliseum after dark and you get swept up in pre-revolutionary ferment. The place is packed out, even for non-pops such as Verdi's Falstaff and Janácek's From the House of the Dead. The lobbies heave with men in windcheaters and ladies in print frocks, solid Labour types who come to the Coliseum two nights a week, no matter what's playing. There are schoolboys, unchaperoned by teachers, booked in of their own initiative. There are young couples of every gender-pairing and whole families, grans to tots, out for a birthday treat. No one has paid more than £25 a seat and some are in for less than a fiver.Inside the auditorium, the tension that mounts with any good drama explodes in roars of solidarity as, during curtain calls, a company member steps forward to advocate the case for survival. These appeals began spontaneously on the night of Smith's statement, when the new music director, Paul Daniel, delivered an emotional defence speech. "We have a very special platform of work," said Daniel, "and a very, very strong case for making opera as we do."
"People are impressed that CYSO has its own app. InstantEncore makes it very easy for us to create and maintain an engaging mobile presence. The At-The-Event feature has been particularly great for prompting people to interact with us via social media."